Privacy Policy

 

Privacy Policy Effective Date: 2/20/2025
Last Updated: 3/10/2025

Lambda Media, LLC (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, with whom we share it, and your rights in connection with our services and website, https://lambdaus.com (“Website”). By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information from you:

Personal Information:

  • Name, phone number, email address

  • Business name, size, and location

  • Billing and payment information (if applicable)

  • Communication preferences and content of messages exchanged with us

Non-Personal Information:

  • Browser type and version, IP address, time zone

  • Device information (mobile or desktop, operating system)

  • Browsing behavior on our Website (via cookies and analytics tools)

Information Collected via SMS Opt-In:

  • Phone numbers provided for receiving marketing or transactional messages

  • Timestamp and content of interactions with SMS messages

2. How We Use Your Information

Your data is used to:

  • Provide, operate, and maintain our services

  • Respond to inquiries and fulfill service requests

  • Book and confirm consultation appointments

  • Send appointment reminders, seasonal offers, and promotional content (SMS, email)

  • Improve our website functionality, content, and user experience

  • Perform marketing analysis to enhance outreach and lead generation

  • Comply with legal and regulatory obligations

3. Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

  • Service Providers: Vendors who perform services on our behalf (e.g., CRM software, payment processors, email/SMS platforms)

  • Legal Authorities: If required to comply with a subpoena, legal process, or government request

  • Business Transfers: In the event of a merger, sale, or acquisition of assets

4. Your Rights and Choices

You have the following rights:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal information, subject to legal obligations

  • Opt-Out: Unsubscribe from emails or SMS marketing at any time

  • Cookies: Manage cookie preferences in your browser settings

To exercise any of these rights, contact us at:
Email: karim@lambdamediaus.com
Phone: (805) 743-9723
Mail: Lambda Media, LLC, Santa Maria, CA

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Data Security

We implement technical, administrative, and physical security measures to protect your data. However, no method of transmission over the Internet is entirely secure.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors without verified parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Revisions will be posted on this page with the new effective date.